LumiBase

We sense your excitement to receive your new product, and we share your enthusiasm. Our team is fully committed to ensuring swift and seamless delivery for all our valued customers.

Order Processing:

At MoodWear, we pride ourselves on the quality and craftsmanship of our products. Please note that orders are typically processed with 2-3 working days and shipped within 10-15 business days. Due to the personalized nature of our items, our small team size and occasionally higher demands, there may be a brief delay in processing. We appreciate your understanding and patience as we prepare your order with the utmost care and attention.  

Shipping Timeframes:

For orders within the United States and Canada, the estimated shipping time is 10-15 business days following dispatch. We strive to ensure that your order reaches you as swiftly as possible. 

Tracking Your Order:

Upon shipment, you will receive a confirmation email containing your order's tracking number. This enables you to monitor the progress of your shipment and estimate its arrival date. We encourage you to track your order to stay informed about its delivery status.

Delays:

While we make every effort to adhere to our shipping schedule. occasional delays due to factors beyond our control (such as carrier delays or logistical issues) can occur. We apologize in advance for any inconvenience caused by these delays and assure you that we are committed to resolving any such issues promptly.

Contact Us:

Should you have any questions or concerns regarding your order's shipping status, please feel free to contact our customer service team. We are here to assist you and ensure a smooth and satisfactory shopping experience. Thank You for Choosing LushPop: We value your business and are committed to providing you with high-quality products and exceptional service. Thank you for your trust and for shopping with us.

We're sure you'll love it at least as much as we do, which is why we offer a 30-day money-back guarantee. If you're not satisfied, you'll get all your money back quickly and easilly as long as you comply with the returns policy.